Realtime Redis Failover

Incident Report for getstream.io

Resolved

Our distributed realtime cluster uses Redis (on Elasticache) for state management. A failover of the Elasticache cluster caused realtime to be unavailable for 7 minutes. This issue has been resolved and we're investigating why the failover took 7 minutes. This impacted customers using Stream's websocket, SQS or Webhook firehose systems.

Posted Aug 08, 2018 - 01:09 UTC

This incident affected: Feed (Personalization).