Feed Realtime - SQS high error rate

Incident Report for getstream.io

Resolved

Millions of requests to the handshake endpoint of our feed realtime system broke the API. This issue has been resolved and a full post mortem will follow.

Posted Jan 04, 2021 - 23:25 UTC

Update

We are continuing to monitor for any further issues.

Posted Jan 04, 2021 - 19:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 04, 2021 - 17:38 UTC

Investigating

We are currently investigating an issue with AWS SQS, we are receiving 100% error rate from SQS APIs.

Our feeds realtime endpoint is currently unable to push notifications to SQS.

Posted Jan 04, 2021 - 16:57 UTC

This incident affected: Feed (Personalization).